• Our Commitment to Accessibility

    The Hugo Housing Authority (“Authority”) is committed to ensuring that our services and digital platforms are accessible to all users, including individuals with disabilities. This includes our official website and any online services managed by the Authority.

    We strive to provide a user-friendly experience that complies with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and aligns with the requirements of the Americans with Disabilities Act (ADA).


    Accessibility Features

    To support users with vision, hearing, cognitive, and motor impairments, we have implemented the following accessibility features:

    Website Features

    • Keyboard Navigation: All interactive elements can be accessed using keyboard-only navigation.

    • Screen Reader Compatibility: Our website uses semantic HTML and ARIA (Accessible Rich Internet Applications) attributes to support screen readers.

    • Text Resizing: Users may adjust text size using browser settings to improve readability.

    • Color Contrast: Adequate color contrast is maintained between text and background for improved visibility.

    • Alternative Text for Images: Meaningful images include descriptive alternative text.

    • Captions for Multimedia: Videos and multimedia content include captions where applicable.


    Accessibility Enhancements in Our Services

    We utilize third-party platforms such as Yardi Voyager and RentCafe, which are also committed to accessibility. These platforms support:

    • Accessible housing applications and account management

    • Improved navigation for tenants and applicants

    • Compatibility with assistive technologies


    Feedback and Accessibility Support

    Hugo Housing Authority is committed to ongoing accessibility improvements. If you encounter an accessibility barrier or have suggestions to improve usability, please contact us.

    Contact Information

    Email: info@hugoha.org
    Phone: 580-326-3348
    Address: 300 13th Place, Hugo, OK 74743

    Please include details about the issue you experienced, such as the page URL or specific feature. We aim to respond within 30 business days.


    Third-Party Platforms

    While we strive to ensure accessibility across our website, Hugo Housing Authority cannot guarantee the accessibility of third-party websites or platforms linked from our site. We encourage users to review the accessibility statements of those providers.


    Ongoing Accessibility Efforts

    Hugo Housing Authority is dedicated to continuously improving digital accessibility. Our efforts include:

    • Periodic accessibility audits and testing

    • Staff training on accessibility best practices

    • Collaboration with accessibility consultants and service providers

Accessibility Resources

For additional help or resources related to digital accessibility, you may consult:

Last Updated: February 13, 2026